Privacy Policy

Huron Perth Public Health (HPPH) is committed to ensuring that your personal and health information is private and safe. We only keep your information for as long as necessary.

Your information is stored and disposed of according to the law and corporate and health unit policies. We are governed by the following acts:

These Acts outline how we collect your information. We also follow other applicable provincial and municipal legislation.

Accessing your information

You have the right to request access to most records that contain your own personal information.

Contact our Privacy Contact Christina Taylor at 1-888-221-2133 to access or correct your personal/personal health information, or to ask questions about how your information is collected, maintained or used.

We collect as much personal and personal health information as needed to deliver our public health programs and services effectively.

This may include:

  • Ontario health card numbers
  • names, addresses and dates of birth
  • information related to eligibility or payment for services
  • health-related assessments about individual or family health history including exposure to disease

Collection, Use and Disclosure of Personal Health Information

Your request for care from us implies consent for our collection, use, and disclosure of your personal health information for the following purposes:

  • to provide and assist in the provision of health care to you through our services, programs, and facilities;
  • to get payment for health care and any related goods and services provided to you, including from OHIP,
  • your private insurer, WSIB, and others as necessary;
  • to plan, administer, and manage the operation of our services, programs, and facilities;
  • to manage risk and improve the quality and safety of our services and programs;
  • to educate or train our agents to provide health care;
  • to conduct research activities as approved by a research ethics board;
  • to comply with legal and regulatory requirements; and,
  • to fulfill other purposes that are permitted or required by law.

From time to time, we may communicate about your care with your other health care providers, including collecting, using, and disclosing your personal health information through electronic medical information systems (sometimes called electronic health records, eHealth records, electronic medical records, etc.). If you would like more information about the electronic medical information systems we use, please speak with our Privacy Contact.

Online privacy

We collect information when you visit our website, including your Internet Protocol (IP) address. IP addresses do not include personally identifiable information. We use an IP address to track visitor movement in order to analyze trends and gather broad demographic information to improve our website.

We are the sole owner of the information collected on our website. We do not use or keep your personal information for any secondary purposes unless prior permission and notification is provided.

We use SSL encryption to protect any personal information that you submit online. A security icon will appear in your browser next to the address of a page, which denotes that you are on a secure webpage.

We may request information from website visitors in the form of surveys. Participating in a survey is voluntary. Survey information is only used for monitoring and improving the use and satisfaction of our website, services and programs.

Our Privacy Contact

For more information or to raise a concern about our privacy practices, please contact our Privacy Contact:
  • Name: Christina Taylor
  • Phone: 1-888-221-2133
  • Email:
  • Mailing Address: 653 West Gore St. Stratford ON N5A 1L4

The Information and Privacy Commissioner of Ontario

The Information and Privacy Commissioner of Ontario is responsible for making sure that privacy law is followed in Ontario. For more information about your privacy rights, or if you are unable to resolve an issue directly with our
Privacy Contact and wish to make a complaint, contact:
  • Information and Privacy Commissioner of Ontario
  • 2 Bloor Street East, Suite 1400
  • Toronto, ON M4W 1A8
  • Email:
  • Toll Free: 1-800-387-0073
  • TDD/TTY: 416-325-7539